If you live in South Carolina, chances are you’ve run into this problem already. Based on our service calls in Greenville and across the Upstate, the most common washing machine error codes in 2025 are all related to drainage issues.
Let’s break down what those codes mean, why they happen, and what you can do before calling in a professional.
Drainage-related error codes are the #1 issue for washers in 2025.
Different brands display different codes, but they all point to the same problem: water not draining properly.
Most of the time, clogged pump filters or hoses are the culprits—easy to troubleshoot with basic tools.
Replacing a pump is costlier, but still cheaper than a new washer.
Prevention is simple: regular filter cleaning and mindful laundry habits.
Here’s what you might see on your display:
Whirlpool, Maytag, Kenmore → F9 E1
Samsung, LG → nd or 5d
Frigidaire, Electrolux → E13 or E20
No matter the letters and numbers, they all mean the same thing: your washer can’t drain the water properly.
If your washer is showing a different code, check out our washing machine repair services in Greenville. We can help you out.
From my experience, drainage problems are the number one call we get. Here’s why:
Clogged Pump Filters
The biggest culprit. Coins, socks, hairpins, lint—if it fits, it finds its way into the pump filter.
Kinked or Clogged Drain Hoses
That hose in the back can get twisted or slowly build up detergent sludge. Both block water flow.
Faulty Drain Pumps
Motors wear out. When they do, no amount of cleaning will help. You need a new pump.
Lid Switch Issues
On some top-loaders, a broken lid switch stops the cycle from moving to drain and spin.
Here are a few safe steps homeowners can try before calling a technician:
Check the Drain Pump Filter
Look near the bottom front panel (most front-loaders). Open the small hatch, twist the cap, and pull the filter. Expect water and debris—have a towel ready.
Inspect the Drain Hose
Pull the washer forward. Make sure the hose isn’t kinked or smashed. Disconnect it and flush it with water if you suspect buildup.
Reset the Washer
Sometimes a simple unplug/replug clears the code if the clog is gone.
Run a Drain/Spin Cycle
After cleaning, test the cycle. If water flows out properly, you’ve likely fixed it.
If none of these help, the drain pump motor may be bad. That’s where a professional steps in. Call us to diagnose and fix your washing machine.
A little prevention goes a long way. Here’s what I recommend to every homeowner:
Empty pockets before every load. Coins, screws, and even small toys are filter killers.
Clean the pump filter every 3–6 months.
Run a monthly hot water cycle with a washer cleaner to reduce detergent sludge.
Make sure the drain hose is secured and not bent.
For more maintenance tips, check our home appliance maintenance plan.
Here’s what you can expect for parts if a technician confirms a replacement is needed:
Drain Pump Filter → Usually $20–$40
Drain Hose → $25–$60
Drain Pump Motor → $90–$180 depending on the brand
Lid Switch → $25–$50
Labor adds to the cost, but even with parts and service, most repairs are far less than replacing a washer.
What does F9 E1 mean on my Whirlpool washer?
It means your washer is taking too long to drain, usually due to a clogged pump or hose.
Can I run my washer with the drain error code showing?
No. It won’t finish cycles and you risk damaging the pump motor.
How do I know if my pump is bad or just clogged?
If you hear the pump running but no water drains, it’s likely a clog. If it’s silent or humming, the motor could be bad.
How often should I clean my pump filter?
Every 3–6 months, especially if you do heavy laundry or wash clothes with small items left in pockets.
Drainage error codes are frustrating, but they’re also one of the most common—and fixable—washer problems. Sometimes it’s as simple as pulling a sock or coin from the pump filter. Other times, a new pump is the only answer.
For homeowners in Greenville, Simpsonville, and the surrounding Upstate, Appliance GrandMasters is here to help.
We’ve cleared countless clogs and replaced plenty of pumps this year, and we’ll give you the straight answer on whether it’s worth repairing.
Get professional home appliance Repairs, maintenance & Installation now!
Formerly known as Mr. Rogers Appliances, we rebranded our appliance repair company to Appliance GrandMasters in June 2020. Since then, we have focused on developing our brand to be customer-oriented.
Fixing appliances has become a passion for us. We enjoy challenges, and we are always preparing and updating ourselves to become the very best.
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