About the Service Call
When scheduling an appointment for appliance repair you are confirming the product is not covered by any type of warranty. You are agreeing to pay the Service Call and diagnosis fee of $ 99 . Our Service Call Fee is for us to cover the cost to send a technician to your house to troubleshoot your appliance. We will create an estimate for the repairs needed once the problem has been diagnosed by one of our appliance technicians and the service call fee would be included in the total. You agree to have payment for services ready upon arrival. You agree to have the product accessible. Our Service Call Fee is non refundable once our technician enters your house to troubleshoot your appliance.
**NOTE** If your appliance is under any type of warranty, use our third party work order scheduler. Please contact the manufacturer or extended warranty company directly to open a claim first and then you can proceed to schedule the appointment service.
About the Warranty
At Appliance GrandMasters, customer satisfaction is our top priority. We stand behind every repair we perform and to prove it we offer the following warranty on our services:
6 Months Parts Warranty (on parts supplied by our company)
6 Months Labor (on parts installed by our technician)
30 Days on Service Call
When you hire Appliance GrandMasters, you’re hiring the very best appliance repair technician. Our online reviews can prove it. We’ve been in this business for several years and have full confidence in our ability and skills to take care of whatever problem your appliance has. Our repair warranty stands as a reminder that we will do the job the right way, every time.
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your factory warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.