Appliance Repair Services

LG Washing Machine UE Error Code


LG Washing Machine UE Error Code


Due the risks involved and difficulty of appliance repair, the following content and any technician information is for use by professionals. Please check your appliance service manual as Appliance GrandMasters cannot guarantee the accuracy, reliability or safety of this information.

If you own an LG washer for a while now, your washer might have shown the UE error code at least one time. This error code means you have an unbalanced load. This could be very frustrating to deal with as the error can be an intermittent fault. Luckily, there are a couple of things you try to fix this issue and get your washer back to working condition. In this post, we’ll take a closer look at what the UE error code means, the possible causes, and the steps you can take to troubleshoot and fix it.

As mentioned previously, when a LG clothes washer shows a UE error code, it implies the washer control board has identified an uneven load. This keeps the washer from going into the spin cycle until the load is distributed evenly or the defective part is replaced.

In some cases is an easy fix where you only need to redistribute the load. In worst case scenarios, a part such as the shock absorbers, damper or suspension kit will need to be replaced.

Here are some steps you can follow to confirm if a technician is needed or not:

Understanding the UE Error Code

The UE error code on the LG washers stands for “Unbalanced Error.” This means that the load inside the washer is not balanced properly, which can cause the machine to vibrate excessively or stop working altogether. When the UE error code appears, the washer will stop the cycle and display the code on the screen. Running the spin cycle with an unbalance load would cause the unit to shake aggressively


Possible Causes of the UE Error Code

There are different reasons why the UE error code may trigger on your LG washer. Some of the most common reasons include:

  • Uneven load distribution: If you overload your washer or don’t distribute the load properly, it can cause the machine to become unbalanced.

  • Washer not level: If your washer is not level due to the floor or the legs not being properly adjusted, it can cause the load inside to become unbalanced.

  • Damaged or worn parts: If any parts of the washer, such as the suspension rods, damper, inner tub, spider or springs, are damaged or worn, it can cause the machine to vibrate excessively and trigger the UE error code.


Step 1 – Try redistributing the load to balance

The initial step is to simply give it a shot at adjusting the washer load or remove the weight of the clothing. Check whether there are tangled sheets or other huge and weighty things that might be moved aside or the other. In the event that it’s a little burden, take a stab at adding more things to assist better with disseminating weight. Subsequent to attempting to rebalance, begin the washer again to check whether the blunder code has vanished.


Step 2 – Try running a rinse and spin cycle with an empty tub

  • Empty the tub
  • Turn on the unit
  • Select the Rinse and Spin cycle from the user interface board
  • Start a cycle and watch the unit operate.
  • If the unit shows the error code while empty there is a chance the hall sensor is defective or the inner tub is loose. The other possibility is the shock absorbers or suspension rods on the washer are worn out.


Step 3 – Check for levelness

Use a level to check that your washer is level. If it’s not, adjust the feet until it is. Sometimes an uneven floor can cause the washer to wobble around. Make sure the washer is steady and on solid floor.


Step 4 – Inspect the suspension rods and springs

Look for any signs of damage or wear on the suspension rods and springs. If you notice any issues, you may need to replace them.


Step 5 – Reduce the load size

If you’ve overloaded your washer, reduce the size of the load and try again. Make sure you are selecting the proper cycle. If you are washing towels, make sure you select the Heavy Duty or Towels cycle. By reducing your washer load you could reduce vibrations and would prevent the UE error code from trigerring.

Preventing the UE Error Code

To prevent the UE error code from appearing in the future, here are a few tips to keep in mind:

  • Don’t overload your washer: Make sure to follow the recommended load size for your washer and distribute the load evenly.

  • Check for levelness: Use a level to check that your washer is level and adjust the feet if needed.

  • Regular maintenance: Regularly inspect your washer for any signs of damage or wear, and replace any parts that need it.

Dealing with the UE error code on your LG washer can be frustrating, but it’s not something you have to live with. By understanding what the error code means and taking the appropriate steps to fix it, you can get your washer back to working condition. And by following the tips to prevent the UE error code from appearing in the future, you can avoid the issue altogether. If you’re still having trouble with your washer, don’t hesitate to contact us for assistance.

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