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GE Washer Troubleshooting: Do This Before Calling a Technician

Understanding and resolving issues is part of your GE washer troubleshooting and can save you time and money.

Fixing appliances everyday left us quite good experience on how to deal with washer’s repair needs, and we always recommend to stick to the product manual. Hence, GE washer troubleshooting is necessary to pinpoint where and why the machine is causing you.

Still, we’ve made this guide providing detailed troubleshooting tips for common problems you might encounter with your GE washing machine. Also, whether it’s a top load or front load model. We’ll also explain how to clear GE washer error codes, ensuring your appliance runs smoothly.

Therefore, for professional assistance, Appliance GrandMasters in Greenville, SC, offers expert appliance repair services.

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washing machine frustration

Common Problems and Solutions

1. Short Spray and Delay After Pushing the Start Button

  • Possible Cause: This issue often occurs when the lid has been opened and closed after selecting the cycle but before starting it.
  • What to Do: To resolve this, you need to reset the cycle. Turn off the washer, then turn it back on. Select the desired cycle once again, and press start without opening the lid. This should clear the delay and allow the washer to operate normally.

2. Water Level Seems Low

  • Possible Cause: This is a typical behavior for high-efficiency washers designed to use less water.
  • What to Do: No action is needed. The washer is functioning as intended, using less water to clean clothes efficiently.

3. Low Water Flow

  • Possible Cause: The water valve screens may be clogged, reducing water flow into the machine.
  • What to Do: Turn off the water supply to the washer, disconnect the water inlet hoses, and clean the screens inside the water inlet valves. This should restore normal water flow.

4. Water Siphoning Out of Washer

  • Possible Cause: This can happen if the drain standpipe is too low or if the drain hose is inserted too far into the standpipe.
  • What to Do: Ensure the standpipe is at the correct height (at least 30 inches from the floor) and that the drain hose is properly positioned to prevent siphoning.

5. Too Many Suds

  • Possible Cause: Leaks can occur due to improper hose connections or using the wrong type of detergent.
  • What to Do: Check all hose connections to ensure they are tight and secure. Make sure to use the recommended detergent for your washer type.

6. Water Leaks

  • Possible Cause: Incorrect detergent type or improper hose connections.
  • What to Do: Ensure all hose connections are secure and use the recommended detergent for your washer.

7. Water Temperature Seems Incorrect

  • Possible Cause: This may happen because cooler water temperatures are used for energy efficiency, or there may be issues with the water supply.
  • What to Do: Verify that the water supply is adequate and that the temperature settings on the washer are correct. Adjust the water heater if necessary.

8. Water Pumped Out Before Cycle Is Complete

  • Possible Cause: This can occur if water has been left in the unit for an extended period, such as 24 hours with the lid closed or 15 minutes with the lid open.
  • What to Do: Restart the cycle to ensure it completes properly. Avoid leaving water in the machine for long periods in the future.

9. Water Won’t Drain

  • Possible Cause: A kinked or improperly connected drain hose can prevent water from draining.
  • What to Do: Straighten the drain hose and ensure it is connected correctly. This should allow the water to drain properly.

10. Washer Spins and Pauses at the Beginning of Cycles

  • Possible Cause: This is a normal part of the washer’s operation as it senses the load size.
  • What to Do: No action is required. The washer is functioning as designed.

11. Washer Pauses During Wash Cycle

  • Possible Cause: This is likely due to the Soak option being selected.
  • What to Do: No action is necessary. The washer is performing the soak cycle as programmed.

12. Laundry Additives Dispensing Too Soon

  • Possible Cause: Overfilling the dispensers can cause additives to dispense prematurely.
  • What to Do: Fill the dispensers only to the recommended level to prevent early dispensing.

13. Washer Pauses During Spin Cycle

  • Possible Cause: This is normal for the washer to remove soapy water more efficiently.
  • What to Do: No action required; this is part of the washer’s design.
ge washer troubleshooting actively

14. Washer Won’t Operate

  • Possible Cause: The washer may be unplugged or the water supply turned off.
  • What to Do: Ensure the washer is plugged in and the water supply valves are turned on.

15. Detergent Packets Not Dissolving

  • Possible Cause: Laundry detergent packet placed in the dispenser.
  • What to Do: Place the detergent packet directly in the washer drum, not in the dispenser.

16. Unexplained Time and/or Settings Changes

  • Possible Cause: Options changed on some models.
  • What to Do: Refer to the washer’s manual to understand proper settings and ensure correct selections.

17. Basket Seems Loose

  • Possible Cause: Washer basket does not have a traditional brake.
  • What to Do: No action required; this is normal for the washer.

18. Agitator Seems Loose

  • Possible Cause: Agitator top is designed to be flexible.
  • What to Do: No action required; this is normal for the washer.

19. Colored Spots on Clothes

  • Possible Cause: Incorrect use of fabric softener or dye transfer.
  • What to Do: Follow fabric softener instructions carefully and separate clothes by color to prevent dye transfer.

20. Grayed or Yellowed Clothes

  • Possible Cause: Incorrect detergent amount or hard water.
  • What to Do: Use the correct amount of detergent and consider using a water softener if you have hard water.

21. Lint or Residue on Clothes

  • Possible Cause: Clothes are air or line dried or incorrect sorting.
  • What to Do: Sort clothes properly and consider using a dryer to reduce lint.

22. Clothes Too Wet

  • Possible Cause: Incorrect cycle selected or wash load out of balance.
  • What to Do: Select the appropriate cycle for the load and ensure the clothes are balanced in the drum.

23. Blinking Spin Light or Spin Light on at End of Cycle

  • Possible Cause: Out of balance condition detected.
  • What to Do: Redistribute the load evenly in the drum and restart the cycle.

24. Pilling on Clothes

  • Possible Cause: Result of normal wear on poly-cotton blends and fuzzy fabrics.
  • What to Do: No action required; this is normal wear and tear.

25. Snags, Holes, Tears, Rips, or Excessive Wear on Clothes

  • Possible Cause: Pins, snaps, hooks, sharp buttons, belt buckles, zippers, and sharp objects left in pockets.
  • What to Do: Always check and empty all pockets before washing, and make sure to close zippers and snaps to avoid damage.

26. Wrinkling of Clothes

  • Possible Cause: Incorrect wash and dry cycles or improper sorting.
  • What to Do: Use the correct wash and dry cycles and sort clothes properly to reduce wrinkling.
washer in laundry room

How to Clear GE Washer Error Codes

Now, when troubleshooting your GE washer, you may encounter various error codes. Indicating the problem the washer might be having is the job of the error codes.

Clearing these codes can help reset the washer and resolve minor issues. Here’s how to clear GE washer error codes:

  1. Resetting the Washer: Unplug the washer from the power outlet and leave it unplugged for at least one minute. This allows the washer to reset. Plug it back in and restart the washer.
  2. Checking and Clearing Obstructions: Ensure that there are no obstructions in the drum, hoses, or filters. Clear any blockages and restart the washer.
  3. Inspecting Connections: Check all wiring connections to ensure they are secure. Reconnect any loose wires and restart the washer.
  4. Refering to the Manual: Consult the user manual for specific instructions on clearing error codes for your model. The manual often provides additional troubleshooting steps tailored to your washer.

More importantly, if the error codes keep appearing after following these steps, it may be necessary to contact a professional technician for further assistance. Appliance GrandMasters offers expert appliance repair services in Greenville, SC, and can help diagnose and fix issues with your GE washer.

washer and dryer

When to Call Professional Appliance Repair Technicians

Now, while many issues with your GE washer can be resolved through troubleshooting, some problems are requiring professional expertise. Here are some situations when you should consider calling a professional appliance repair technician:

  • Persistent Error Codes: If error codes continue to appear despite troubleshooting efforts, a professional technician can accurately diagnose and fix the problem.

  • Complex Repairs: Issues involving the motor, control board, or other major components should be handled by a professional to avoid further damage.

  • Electrical Problems: If you suspect an electrical issue, such as a short circuit or faulty wiring, it’s crucial to call a professional to ensure safety and proper repair.

  • Water Leaks: Persistent water leaks can cause significant damage to your home. A professional can identify the source of the leak and repair it effectively.

  • Unusual Noises: Strange noises during operation can indicate mechanical problems that require professional attention.

  • Washer Not Operating: If your washer won’t start at all, a technician can diagnose the underlying issue and get it running again.

appliance grandmasters ge washer repair greenville


Thus troubleshooting common issues with your GE washer can help keep your appliance running smoothly. By understanding GE washer error codes and following these troubleshooting tips, you can resolve many problems on your own.

However, for more complex issues or persisting error codes, professional assistance may be required. Appliance GrandMasters provides reliable appliance repair services in Greenville, SC, ensuring your GE washer operates efficiently and effectively.

Expert Appliance Repairs

Don’t stress. Appliance GrandMasters provides professional appliance installation and repair services to keep your appliances in top condition. Let our skilled technicians handle the work, ensuring your appliances run smoothly and efficiently. Contact us today for all your appliance repair needs in Greenville.

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About Appliance GrandMasters

agm rebranding

Formerly known as Mr. Rogers Appliances, we rebranded our appliance repair company to Appliance GrandMasters in June 2020. Since then, we have focused on developing our brand to be customer-oriented. 

Fixing appliances has become a passion for us. We enjoy challenges and we are always studying to become the very best.

We accomplish swift and top-notch service by employing efficient and friendly customer service procedures that guarantee accurate answers and solutions. 

Our approach involves the careful selection and comprehensive training for the necessary skills to fulfill our customers’ needs. Through these strategies, we strive to consistently provide exceptional service.